Another driver caused the accident
There may be a pathway that lets you choose your repairer. Bring the other driver's details if you have them.
Not at fault repair CUSTOMERS VISIT FROM WINSTON HILLSSmash repairs
Smash repairs
near Winston Hills.
If your car has been damaged in Winston Hills, our Old Toongabbie workshop is close by. Customers visit us from Winston Hills for an in person assessment, a clear repair plan and one team to deal with throughout the repair.
BASED IN OLD TOONGABBIEGetting to us
Getting to us
from Winston Hills.
We are at 116 Oakes Rd, Old Toongabbie, a short drive from Winston Hills. If the vehicle is safe to drive, bring it in for an assessment. If it is not, call us first and we will talk through the next step.
Being close by makes the practical parts easier: dropping the car off, collecting it and coming in to talk through the repair with the people doing the work.
Workshop
116 Oakes Rd, Old Toongabbie NSW 2146
Monday to Friday, 7:15am to 3:45pm
ONE WORKSHOP. SEVERAL REPAIR PATHS.Your repair path
Your repair path
after an accident.
The right route depends on what happened. Every repair uses OEM repair methods, and every Diverse repair has a lifetime workmanship warranty, subject to warranty terms.
You are claiming on your insurance
If you have choice of repairer, you can nominate Diverse and we manage our side of the claim.
Insurance repairYou would rather not claim
Start with an in person assessment and a written quote, then decide how you want to proceed.
Private repairCLEAR ANSWERS BEFORE YOU COMMITQuestions from
Questions from
Winston Hills drivers.
01Do you come to Winston Hills to assess the car?
No. Assessments happen at our Old Toongabbie workshop, where the team can see the damage properly and discuss the right next step with you.
02Do I have to use my insurer's repairer?
If you are comprehensively insured with choice of repairer, you can nominate Diverse and we manage our side of the claim. If another driver caused the accident, there may be a separate not at fault pathway. Bring what you have and we will explain the practical next step at the assessment.
03Can you arrange a replacement car?
For verified eligible not at fault claims, Diverse can arrange a replacement hire car and free towing where relevant. Replacement vehicles are not offered on private repairs.
04How long will the repair take?
Timing depends on the approved repair scope, parts availability and workshop capacity. We explain the likely timing once the vehicle has been assessed.