Another driver caused the accident
There may be a pathway that lets you choose your repairer. Bring the other driver's details if you have them.
Not at fault repairDamaged your car in Seven Hills? Our Old Toongabbie workshop is a short drive away. Customers visit us from Seven Hills to have the damage inspected in person and to leave with a clear plan for the repair.
We are at 116 Oakes Rd, Old Toongabbie, a short drive east of Seven Hills. If the vehicle is safe to drive, bring it in for an assessment. If warning lights are on or something is dragging, call us first before driving it.
Staying local keeps the repair simple. You can drop the car off, collect it and speak with the people working on it without crossing Sydney.
116 Oakes Rd, Old Toongabbie NSW 2146
Monday to Friday, 7:15am to 3:45pm
The right route depends on what happened. Every repair uses OEM repair methods, and every Diverse repair has a lifetime workmanship warranty, subject to warranty terms.
There may be a pathway that lets you choose your repairer. Bring the other driver's details if you have them.
Not at fault repairIf you have choice of repairer, you can nominate Diverse and we manage our side of the claim.
Insurance repairStart with an in person assessment and a written quote, then decide how you want to proceed.
Private repairBooking ahead is best, so the team has time to go over the car with you. You can book online or call us, and the assessment happens at our Old Toongabbie workshop.
If you are comprehensively insured with choice of repairer, you can nominate Diverse and we manage our side of the claim. If another driver caused the accident, there may be a separate not at fault pathway. Bring what you have and we will explain the practical next step at the assessment.
For verified eligible not at fault claims, Diverse can arrange a replacement hire car and free towing where relevant. Replacement vehicles are not offered on private repairs.
Timing depends on the approved repair scope, parts availability and workshop capacity. We explain the likely timing once the vehicle has been assessed.